Privacy Policy

Last Updated: 02 December 2025

At ClientsMagnet, your privacy is extremely important to us. This Privacy Policy explains in detail how we collect, use, store, protect, and share your personal information when you interact with our website, services, or communication channels. We follow industry-standard privacy regulations, including GDPR (EU), CCPA (California), and other international data protection laws.

By using our website or services, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide better marketing solutions, improve user experience, and operate effectively. The information collected falls into the following categories:

1.1 Personal Information Provided by You

This is information you voluntarily submit to us through forms, emails, chat, phone calls, WhatsApp, or other communication channels. It may include:

Full Name
Email Address
Phone Number
Company/Business Name
Business Details (industry, services, goals, etc.)
Project Requirements or Marketing Details
Inquiry Messages
Billing Information (if applicable)
Documents or files you share with us

This information is collected when you:

Fill out contact forms
Request a quote
Subscribe to newsletters
Use lead forms on landing pages
Contact us for support
Interact with us via ads or social media

1.2 Automatically Collected Information

When you visit our website, we may automatically collect:

IP Address
Browser Type & Version
Device Type (desktop/mobile/tablet)
Operating System
Geographical Location (approximate)
Pages Viewed
Time spent on pages
Website navigation patterns
Traffic source (organic, ads, referral, etc.)

This information helps us improve website performance and optimize user experience.

1.3 Cookies, Pixels & Tracking Technologies

We use various tracking tools, including:

Cookies
Web beacons
Tracking pixels (Facebook Pixel, Google Tags, LinkedIn Insight Tag)
Session recordings (e.g., Hotjar)
Analytics scripts (Google Analytics)

These tools help us track:

User behaviour
Ad campaign performance
Website analytics
Remarketing & retargeting

You can disable cookies anytime through browser settings.

1.4 Information from Third-Party Platforms

When you engage with our ads or content on external platforms such as:

Facebook / Meta
Google Ads
Instagram
LinkedIn
YouTube
Other marketing tools

We may receive additional data like:

Demographics (age range, interests, etc.)
Engagement with our ads
Audience insights
Conversion data

This helps us deliver better marketing campaigns.

1.5 Information from Clients During Service Delivery

If you hire ClientsMagnet for digital marketing services, we may also collect:

Access to advertising accounts (Meta, Google Ads, LinkedIn)
Access to website analytics
Product photos, videos, or creatives
Paid advertising budgets
CRM or customer data for running campaigns
Email lists for email marketing (provided voluntarily by client)

We never own this data—we only process it as part of service delivery.

2. How We Use Your Information

We use your information to:

2.1 Deliver and Improve Our Services

Run digital marketing campaigns
Develop creative assets
Analyze results and optimize performance
Provide reports and marketing insights

2.2 Communication & Support

Respond to inquiries
Send updates or marketing messages
Share proposals, quotations, contracts

2.3 Marketing & Advertising

Run targeted ads
Retarget website visitors
Track conversions & behavior
Improve ad performance

2.4 Website Experience Improvement

Track user interactions
Personalize content
Conduct A/B testing

2.5 Legal & Security Purposes

Prevent fraud or misuse
Secure systems and data
Comply with legal obligations

We do not sell your personal information to anyone.

3. Legal Grounds for Processing

Under GDPR, we process your data based on:

Consent – when you submit a form or subscribe
Contractual Necessity – when we provide services
Legitimate Interest – business communication, analytics
Legal Obligation – when required by law

4. Sharing of Information

We may share your information only with necessary and verified third parties such as:

4.1 Service Providers

Web hosting providers
Email marketing platforms (Mailchimp, SendGrid, etc.)
Analytics tools (Google Analytics)
CRM tools
Payment gateways
Cloud storage providers

4.2 Advertising & Marketing Partners

Google Ads
Meta (Facebook & Instagram)
LinkedIn
YouTube

4.3 Legal Authorities

Only when required by court order or legal obligation.

We ensure third parties follow strict data protection standards.

5. Data Retention

We retain your information only as long as necessary for:

Service delivery
Legal compliance
Business records

Personal data shared for marketing campaigns is deleted upon client request.

6. Data Security

We use strong technical and administrative measures to safeguard your data:

SSL encryption
Access control
Firewall protection
Secure servers
Regular backups
Secure sharing protocols

Although we maintain strong security, no online system is 100% secure.

7. Your Rights

Depending on regulations in your region, you have the right to:

Access your personal data
Request correction or updates
Request deletion (“Right to be Forgotten”)
Opt-out of marketing emails
Request restriction of processing
Object to data usage
Request data export (GDPR Data Portability)
Withdraw consent anytime

Email us: clientsmagnetindia@gmail.com

8. Email Marketing & Communication

By submitting your email or phone number, you may receive:

Service updates
Promotional offers
Newsletters
Marketing-related messages

You can unsubscribe anytime using the link or by contacting us.

9. Third-Party Links

Our website may contain links to external websites.
We are not responsible for the privacy practices of other sites.

10. Children’s Privacy

We do not knowingly collect data from individuals under the age of 13.
If any such data is identified, it will be deleted immediately.

11. International Data Transfers

Your information may be processed outside your country, including on international servers.
We ensure all transfers comply with GDPR and other relevant regulations.

12. Updates to This Privacy Policy

We may update this policy periodically.
Any changes will be posted on this page with a new “Last Updated” date.

13. Contact Information

For inquiries, complaints, or requests related to privacy:

ClientsMagnet –
Email: contact@clientsmagnet.com
Website: www.clientsmagnet.in